Data Analytics

Hiver

FREEMIUM · Free Pro $19/month

Hiver is a customer service platform built on Gmail with AI-powered shared inboxes, helpdesk automation, and analytics.

4.5(430 reviews) 0 views Updated 8/27/2026

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Overview

Hiver is a customer support platform that works directly inside Gmail, allowing teams to manage shared inboxes without switching tools. It includes AI features for response suggestions, ticket auto-tagging, and support analytics.

Key Features

Customer service platform built on GmailShared inbox with assign and notes featuresAI-powered email triage and suggestionsHelpdesk automation and workflowsAnalytics on response times and volumeFree tier with Pro at $19/month

Pros

Works inside Gmail — no new interface to learnShared labels replaced our 'cc everyone' chaosAI triage routed emails to the right team

Cons

Requires Gmail/Google WorkspacePro plan needed for advanced features

Pricing

Hiver pricing starts at Free Pro $19/month. Enterprise pricing available.

Conclusion

Hiver is a good choice for AI Gmail helpdesk. Pricing is competitive.

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Quick Info

PricingFREEMIUM · Free Pro $19/month

CategoryData Analytics

Updated8/27/2026

Visit Website

4.5

430 reviews